Fireworks Music - In the News
Chicago Tribune, Monday, June 5, 1995, "Quest for organ ends on happy note," Phuong Lee |
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Quest For Organ Ends On Happy Note Chicago Tribune, June 5, 1995 |
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Persuading the theater to sell was a piece of cake. The arduous part, as Hooper discovered, was transporting it to Chicago. |
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A Life Set to Double Time - Finance Whiz Strikes A Chord With Music And Marketing," T.J. Howard Chicago Tribune, October 21, 1992 |
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Hooper, who graduated from Colgate University in 1978 with a double major |
Background Music Becomes Hoity-Toity
By LOUISE LEEStaff Reporter of THE WALL STREET JOURNAL.
The "relaxing" background music at Au Bon Pain is one reason Elizabeth Maloney visits the coffee shop almost every day. So when Au Bon Painlast month started selling its background music on compact disk for $4.99, Ms. Maloney, a Boston accountant, "picked one up right then and there with my salad." Since then, she has bought three more copies as gifts.
Background music used to be some thing people endured as they ate,shopped or rode the elevator. The selections tended to bescientifically eviscerated popular tunes, whose No. 1 job was not tocall attention to themselves. The word Muzak, a trademark of a company that produces background music, became a disparaging term for bland, innocuous music.
Today, many upscale coffeehouses and retail stores, such as Starbucks, Victoria's Secret and Pottery Barn, see background music as a profit center and a marketing tool. The retailers invest in originalrecordings and then sell the music as a brand extension of theirambience. Star bucks doesn't just mean coffee anymore, says TimothyJones, the company's music specialist. Starbucks "is a record label ina way."
Last spring Starbucks sold out of 100,000 copies of its jazz CD. Injust two weeks in December, Au Bon Pain Co. sold 10,500 compact disksof its "Prelude to a Winter Morning" CD, prompting the 230-store chainto quickly produce another 12,000. The CD features holiday-theme music,including selections from Tchaikovsky's "Nutcracker Suite." "If you canbring home a part of the atmosphere that attracted you to the store,[when you play it] you can think of that nice feeling you had when youwalked in there," says Jeffrey Pollack, a Los Angeles music consultant.
Of course, true music aficionados are likely to continue buyingtheir music at a record store. But many people don't know the names ofthe classical compositions they're humming, and are happy to letVictoria's Secret or Au Bon Pain make the selections for them. Thesepeople can find "going to a record store to buy Beethoven a complicatedjob," says Mr. Pollack.
Businesses generally buy their back ground music from companies like Seattle based Muzak Ltd.. which acquires the rights to and bundles music, and then leases four-hour tapes or pipes it by satellite directly to a rooftop receiver.
Most businesses choose a style of music-often classical, jazz orblues-but don't bother selecting specific songs or performers. Those that plan to sell their music, however, need top names. Starbucks, for instance, is licensing the Blue Note label from Capitol Records, a unitof London-based Thorn EMI PLC, and using tunes from the label's archives. Starbucks's holiday jazz CD includes songs sung by EarthaKitt, Nat King Cole and Marlene Dietrich.
Pottery Barn's "A Cool Christmas" CD includes "Jingle Bells" performed by the Duke Ellington Orchestra and "Santa Claus Got Stuck inMy Chimney," sung by Ella Fitzgerald. "Our customers are passionate about their home and about how it smells and sounds," says Kathi Lentzsch, an official of the housewares chain, which sold out of its Christmas CD in three weeks.
Different kinds of background music can have different effects on customers, says Jeff Ferguson, a programming manager at Muzak. Aclothes store might use adult contemporary tunes "to make customersfeel comfortable"; but "to make them feel excited or hip," modern rock or dance tunes might do the job, he says.
Selling classy background music can promote the retailers' image assophisticated and tasteful. "These chains are borrowing the glamour ofthe recording artists and putting them next to their logo," saysStephen Dessau, a New York marketing consultant.
The music Victoria's Secret plays and sells is integral to theatmosphere of the 650-store chain, says Monica Mitro, a spokeswoman forthe lingerie company. Victoria's Secret hires the London SymphonyOrchestra to record classical pieces, and then collects them in CDswith such titles as "Passion and Pleasures." Five of its albums havesold more than a million copies apiece.
"It¹s a natural pairing to sell nice lingerie with classical music,sort of as mood music," says Sherry Lazzaro, a homemaker in WarnerRobins, Ga., who, owns eight Victoria's Secret albums. But for captives of the retailers' back ground music-theemployees-these CDs might not be the perfect gift. Concedes Jeff Wheeler, who works at a Dallas Starbucks, "The Christmas music isgetting kind of old.
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